Summary: this practical, hands-on course will give the participant the required skills to use MS Outlook to handle email as well as enhance workplace efficiency with Outlook's organisational functionality
No prior knowledge of Microsoft Outlook 2003 ® or emailing is required. |
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| Course Content: |
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| Use Safe Work Practices |
- Workspace, furniture and equipment are adjusted to suit the ergonomic requirements of the user
- Work organisation meets organisational and Occupational Health and Safety requirements for computer operation
- Energy and resource conservation techniques are used to minimise wastage in accordance with organisational and statutory requirements
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| Introduction to Outlook |
- What is Outlook?
- What is E-Mail?
- E-Mail addresses
- The Outlook Environment
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| E-Mailing With Outlook |
- Sending a Message
- Receiving a Message
- Replying To A Message
- Forwarding A Message
- Multiple Recipients
- Formatting A Message
- Sending An Attachment
- Opening And Saving An Attachment
- Hyperlinking
- Folders
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| Getting Organised With Outlook |
- The Calendar
- Contacts
- Tasks
- Notes
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